Online Return Policy:

Yarn purchased from Dublin Bay online may be returned provided:

• The yarn is unused
• The yarn bands are intact
• The return is within 60 days from date of purchase

Yarn that our staff has wound for you is not eligible for return or exchange
All returns must be accompanied by original sales receipt
Sorry, there are no returns or exchanges on Books, Patterns, Needles, or Sale Merchandise

All refunds will be credited to the original credit card, less shipping expenses

Any items damaged in shipping must be brought to our attention within 24 hours of receipt. Please use the Contact Us page to send us an email.

Shipping:

Shipping for purchases in excess of $50.00 USD is FREE! Spend your hard-earned $$ on the yarn not the shipping!

All items shipped within the United States are sent via USPS Priority Mail and usually arrive in 3-5 days.

International orders are shipped via USPS Global Priority Mail or Global Air Mail, whichever is less expensive, and usually arrive in 7-14 days. International shipments are subject to the laws and regulations of the United States and the destination country.

Items purchased online are usually shipped within 24 hours of receipt of order.

Privacy:

Your privacy is as important to us as our own. We do not sell or distribute any information about our customers to anyone. Our site does not allow for login IDs or passwords to protect your personal information. Credit card numbers are not stored in our system.